Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account information (name, email, password)
• Payment information (processed securely via Stripe)
• Chat conversations and messages
• Usage data and preferences

2. How We Use Your Information

• To provide and maintain our Service
• To process transactions and send related information
• To send technical notices and support messages
• To respond to your comments and questions
• To improve our Service and develop new features

3. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us or through your account settings.

4. AI Training

We do NOT use your conversations to train AI models. Your chat data is used solely to provide the Service to you and is not shared with third-party AI providers for training purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, regular security audits, and access controls.

6. Third-Party Services

We use third-party services for payment processing (Stripe), analytics, and infrastructure. These services have their own privacy policies governing the use of your information.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our Service is used. You can control cookies through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@aichat.com.